Trend Micro, Inc.

Install Trend Micro Worry Free Business Security Server Software
Install Trend Micro Worry Free Business Security Server Settings

June 2019

Trend Micro™ Worry-Free™ Business Security Services is a server-free solution that provides protection for your business data, anytime and anywhere. It secures PCs, laptops, servers, and other Windows-based devices, such as point-of-sale machines and tablets. Worry-Free Business Security Services can be centrally managed—so.

This Script used to Install Trend Micro Security Agent for Trend Micro Worry-Free Business Security Services. Note: 1.If you cannot able to get a direct link to download the package, then try with some cloud storage to get the direct download link. 2.The package must be a.msi file.
Alternatively, you can try out our Worry-Free Business Security Services product which is a hosted version. In that case, you would just install the client (agent) on all your physical and virtual machines to provide protection as the management console is hosted by us. Hope that helps. If you have any additional questions, let me know.

Trend Micro™ Worry-Free™ Business Security Server

Version 10.0 Service Pack 1

This readme file is current as of the date above. However, all customers are advised to check Trend Micro's Web site for documentation updates at http://docs.trendmicro.com/en-us/smb/worry-free-business-security.aspx.

This readme is for both Trend Micro Worry-Free Business Security (WFBS) Standard and Advanced. Sections for the Advanced version are labeled 'Advanced Only'.

Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro Web site. Register during installation, or online at https://clp.trendmicro.com/FullRegistration.

1. About Worry-Free Business Security

Trend Micro™ Worry-Free™ Business Security is a centrally managed anti-malware solution that protects Windows and Mac endpoints from a wide variety of Internet threats. Optimized to address the needs of small business users, Worry-Free Business Security offers extra security against advanced threats and malware by providing antivirus, antispam (Advanced only), web security, ransomware protection, and data security to ensure complete user protection.

2. What's New

Worry-Free Business Security includes the following new features and enhancements:

Aggressive Scan: Worry-Free Business Security now includes an Aggressive Scan feature for deeper scanning and cleaning of infected endpoints.
Enhanced fileless malware protection: Worry-Free Business Security now uses the latest fileless malware prevention technologies to protect your endpoints against fileless attacks.
Operating system support: Worry-Free Business Security now supports Security Server and Agent installation on the following operating systems:
- Windows 10 May 2019 Update
- Windows Server 2019

Note: For Exchange Server 2019, Trend Micro recommends getting ScanMail™ for Microsoft Exchange.

See https://success.trendmicro.com/solution/1122677 for details.

3. Document Set

The Worry-Free Business Security Standard solution consists of an on-premise server (Security Server) and desktop protection software (Security Agent).

The Worry-Free Business Security Advanced solution consists of an on-premise server (Security Server), desktop protection software (Security Agent), and email protection software (Messaging Security Agent).

Install Trend Micro Worry Free Business Security Server Software

The documents for the Worry-Free Business Security Server include:

Installation and Upgrade Guide: A PDF document that discusses requirements and procedures for installing the Security Server, and upgrading the server and agents.
Administrator's Guide: A PDF document that discusses getting started information, client installation procedures, and Security Server and agent management.
Help: HTML files compiled in WebHelp format that provide 'how to's', usage advice, and field-specific information.
Readme file: Contains a list of known issues and basic installation steps. It may also contain late-breaking product information not found in the Help or printed documentation.
System Requirements: Contains a list of hardware components or other software resources to be present on a computer for WFBS installation of each installation option.
Knowledge Base: An online database of problem-solving and troubleshooting information. It provides the latest information about known product issues. To access the Knowledge Base, go to the following website: http://esupport.trendmicro.com/

The latest versions of the documents are available at http://docs.trendmicro.com/en-us/smb/worry-free-business-security.aspx.

4. System Requirements

Visit the following website for a complete list of installation and upgrade requirements:

5. Installation

See the Installation and Upgrade Guide for instructions on:

Installing the Security Server
Upgrading the Security Server and agents

For instructions on installing the Security Agent, see the Administrator's Guide.

5.1. Inserting Contact Information (for Resellers and Partners)

Resellers and partners can add their contact information to the Security Server web console by performing the following steps:

On the endpoint where the Security Server is installed, navigate to {Security Server installation folder}PCCSRVPrivate.
{Security Server installation folder} is typically C:Program FilesTrend MicroSecurity Server.
Open contact_info.ini using a text editor such as Notepad and then type the relevant contact information. Save the file.
Log on to the Security Server web console and navigate to Preferences > Product License. A Reseller Information section is added to the Product License screen.

6. Post-installation Configuration

See the post-installation tasks in the Installation and Upgrade Guide if you:

Installed the Security Server
Upgraded the Security Server and agents

If you installed the Security Agent, see the agent post-installation tasks in the Administrator's Guide.

Install Trend Micro Worry Free Business Security Server Settings

7. Known Issues

The following are the known issues in this release:

7.1. Security Agent Deployment, Upgrade, and Usage

Note: For details about installation limitations on certain operating systems, see the Help topic: http://docs.trendmicro.com/en-us/smb/worry-free-business-security-100-server-help/installing-agents.aspx.

To completely reinstall or upgrade the Security Agent, you will need to restart the computer. A restart will also be necessary when updating some components.
WFBS supports Remote Desktop, Remote Web Workplace, and Citrix server terminal applications.
In a Terminal Services environment, administrators can decide whether to show or hide the Security Agent icon in the Windows task bar. This setting applies to all or none of the active user sessions. It is not possible to apply the setting to individual user sessions.
If the icon shows on all active user sessions, memory usage may increase. To prevent this issue from occurring:
1. On the Security Agent host, open the registry.
2. Create/modify the following REG name/value pair:
- Key:
  For 32-bit: HKLMSOFTWARETrendMicroPCcillinNTCorpCurrentVersionMisc.
  For 64-bit: HKLMSOFTWAREWow6432

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